Previous incidents

February 2026
Feb 05, 2026
1 incident

Increase in 502 errors

Resolved Feb 05, 2026 at 08:48am UTC

Some customers are experiencing an increase in 502 errors in US-EAST-1 due to a contention issue on the platform. The team is currently investigating and will revert back as soon as there is more information. We sincerely apologise for this issue and are working to get it resolved as quickly as possible
Feb 04, 2026
1 incident

CLI authentication failing

Resolved Feb 04, 2026 at 10:38am UTC

The issue has been resolved. An incorrectly configured DNS record caused users to be unable to sign in using the CLI
January 2026
Jan 12, 2026
1 incident

Increase in request queuing on AWS workloads

Resolved Jan 12, 2026 at 09:00am UTC

We're currently experiencing degraded performance on workloads being scheduled to the AWS provider. This issue currently only affects GPU-based workloads. This issue is intermittent and may not be affecting all apps. The team is currently investigating the issue and we will provide an update as we uncover any new information.
December 2025
Dec 09, 2025
1 incident

Problem starting new workloads. Existing apps are unaffected.

Downtime

Resolved Dec 09, 2025 at 07:08pm UTC

The issue has been resolved

1 previous update
Dec 02, 2025
1 incident

Elevated Errors in US-East-1

Resolved Dec 02, 2025 at 11:54pm UTC

Our platform is current struggling to schedule new containers on incoming requests. Our team is working on identifying the error and resolving ASAP

Resolved:
The issue was caused by a failure in a managed component from one of our infrastructure providers, which temporarily prevented us from scheduling new capacity. We’ve worked with the provider to restore functionality and are now implementing additional safeguards to ensure this does not recur.